Save By Switching

Market Intelligence

The Market Intelligence team analyses data from across the energy market in order to enable Comparison Technologies to offer the best possible experience for its customers, suppliers and partners.

Sales Operations

The Sales Operations team works closely with the UK-based energy suppliers that offer switching through Comparison Technologies’ platform to understand their requirements to ensure customer details are securely transferred. The team prides itself on accuracy and security, offering fast and smooth sales transactions that give peace of mind to both the supplier and customer.

Telesales

Our telemarketing team is full of experienced professionals that are experts in developing sales campaigns and telemarketing strategies as well as interacting with customers to generate interest and complete sales in a friendly and knowledgeable way.

We use insights from our robust database alongside cutting-edge technology to offer energyhelpline and Comparison Technologies’ partners’ customers a seamless user journey.

Quality & Compliance

We track all customer interaction channels, such as chat, voice, email and social media to offer the best possible customer service and compliance. Using industry-standard quality management methodologies like recorded transactional monitoring and software analytics, we’re able to create the best environment for customers and ensure that we’re always on the right track.

Data Management

Our robust data management services ensure a streamlined process as well as an uninterrupted and dedicated communication channel with both existing and prospective customers. In addition to accuracy-centric database management, SBS also provides centrally managed data analysis and tariff management services.